Too many consoles
Engineers switch between Zabbix, PRTG, vRealize and the service desk to understand one incident.
On-premise AI operations management
The backbone of your
IT operations.
Keelson connects the monitoring, virtualization and service-desk tools you already run, and turns them into one intelligent operations layer — on your infrastructure, under your control.
- Works with
- Zabbix
- PRTG
- VMware vRealize
- ManageEngine ServiceDesk Plus
The challenge
Enterprise IT operations are fragmented.
Alerts live in monitoring. Events live in virtualization. Tickets live in the service desk. Nobody has a single view of what matters right now.
Manual triage
Alerts are read, classified and routed by hand — slow at night, inconsistent across shifts.
SLA risk discovered late
Breaches surface in reports after the fact, not while there is still time to act.
The platform
One intelligent layer.
Your existing infrastructure.
Keelson sits on top of the tools your teams already trust. It reads their alerts, events and tickets through standard APIs and gives operations one shared picture.
- Complements, never replaces. Your monitoring and ITSM stay the systems of record.
- Connector-based. Each source is a connector with its own health, credentials and polling status.
- One data model. Alerts, tickets and SLA data are normalized so agents and people see the same facts.
AI agent orchestration
Specialized agents. One coordinated workflow.
When an alert arrives, the Orchestrator coordinates a small team of agents, each with a narrow, auditable job.
Monitoring
Collects and de-duplicates alerts from every connected source.
Orchestrator
Plans the workflow and hands each step to the right agent.
Ticketing
Classifies the incident and routes it to the right team in your ITSM.
Guard
Checks every action against your policies and writes it to the audit log.
Notification
Informs the engineers on call through the channels you choose.
Agents classify, route and notify. Infrastructure changes stay with your engineers.
The control center
Everything your operations team needs, in one place.
Source health
See at a glance which connectors are polling and when they last reported.
Live alerts
One stream across all sources, linked to the tickets they created.
Tickets & SLA
Open work, SLA risk and compliance trends from your service desk.
Agent activity
What every agent is doing, and why — nothing runs out of sight.
Reports
Scheduled and on-demand operational reports in PDF or Excel.
Roles
Admin, operator, analyst and viewer, each with scoped permissions.
Conversational reporting
Ask in plain language.
Approve before it acts.
Need a report? Just ask. The assistant reads the data it is permitted to see, builds the report and shows you a preview.
- Ask “Generate a weekly SLA performance report and schedule it every Monday.”
- Preview the report built from your service-desk data.
- Approve the schedule, recipients and format.
- Done — the schedule is created and recorded in the audit log.
Security & governance
Your infrastructure. Your AI. Your control.
Deployed on-premise
Runs inside your data center, including isolated and offline environments. Operational data does not leave your network.
Your own models
The assistant and agents run on language models hosted on your infrastructure — no dependency on a public AI service.
Policy guard
A dedicated Guard agent checks every agent action against the policies you define, before it happens.
Human approval
Anything that changes state — a schedule, a notification rule — waits for an authorized person to approve it.
Full audit trail
Every request, decision and approval is logged with who, what and when.
Role-based access
Permissions follow the role. The assistant only sees data the requesting user is allowed to see.
How it works
From first connector to daily operations.
- 1
Install on-premise
Deploy Keelson on your own servers or private cloud, alongside your local language model.
- 2
Connect your sources
Add Zabbix, PRTG, vRealize and ManageEngine as connectors, each with its own least-privilege service account.
- 3
Set policies and roles
Decide which actions agents may take, which need approval, and who can approve them.
- 4
Operate from one place
Your teams work from the control center; agents handle triage, routing and notification.
FAQ
Questions decision-makers ask.
Does Keelson replace our monitoring or ITSM tools?
No. Keelson connects to them and adds a coordination and intelligence layer. Zabbix, PRTG, vRealize and your service desk remain your systems of record.
Can it run without internet access?
Yes. Keelson is designed for on-premise deployment, including offline environments, with language models hosted on your own infrastructure.
Will the AI make changes to our infrastructure?
No. Agents classify, route and notify. Infrastructure changes remain with your engineers. Any state-changing action inside Keelson requires human approval and is written to the audit log.
Which systems are supported?
Current connectors cover Zabbix, PRTG, VMware vRealize and ManageEngine ServiceDesk Plus. Additional connectors can be discussed as part of a pilot.
How do we start?
Request a demo. We will walk through your environment and agree the scope of a pilot on your infrastructure.
See Keelson on your own infrastructure.
Tell us about your environment and we will set up a walkthrough.